The helpdesk that does the work.
Orpheon resolves employee requests by running automations your team teaches it in plain language.
Maya Chen starts Monday — can someone get her set up in Ramp?
Maya is in Workday as a full-time Design hire starting Feb 9. onboard-new-hire-finance will invite her to Ramp under the Design cost center with the standard monthly limit. Approve?
Most tools stop at the ticket. Orpheon owns the fix.
Internal service work has three layers. Legacy ITSM handles the first two. Orpheon handles all of it.
Where people ask
Slack, the employee portal, email. Orpheon meets employees where they already are.
Where work is written down
Integrate seamlessly with your existing ITSM solution or use Orpheon as the source of truth for tickets, access grants, and workflow runs.
Where the fix happens
Reviewed, versioned code that unifies, automates, and legibilizes your employee IT lifecycle.
Teach it the work in plain language.
Describe the automation in conversation and Orpheon will draft deterministic workflows for you to review. Review the diff in TypeScript or in our no-code editor.
export default async function (ctx) {
const hire = await ctx.integrations.workday
.worker.get({ id: ctx.inputs.workerId });
if (hire.status !== "ACTIVE") {
throw new Error("No active Workday record.");
}
// manager approval runs before this step
const invite = await ctx.integrations.ramp
.user.invite({
email: hire.workEmail,
department: hire.department,
});
// read back before reporting success
return ctx.integrations.ramp.user
.get_invite_status({ id: invite.id });
}
The first occurrence is a ticket. Every occurrence after is an automation.
Access granted on time, and taken back on time.
“I need AWS” becomes the right account, the right role, a reason on file, and an expiry — approved by the resource owner in Slack, revoked on schedule without a follow-up ticket.
Speak to the systems you already use
Something in-house? Point Orpheon at any internal HTTPS API and it becomes a first-class action.
Ready for the security review
Get the security overview →Watch your most repetitive ticket disappear.
Bring us your use case and we’ll build the automation with you!
Book a demo